Expertise – Senior Technology Executive with over 30 years experience delivering operational excellence for multibillion-dollar corporations. Devises strategy, aligns IT with business objectives and meets volume and availability requirements, as well as customer experience mandates for top e-commerce sites. Global team builder and cross-functional, cross-cultural manager with track record of advancing nascent technologies and pioneering IT.
He has been in CIO roles in large, global, multi-billion organizations, as well as smaller high technology companies. He has overseen large global staff (over 800) and managing large budgets (over $200 million) operating in fast paced environments. For the past 6 years he has been in consulting roles, several of which became interim executive operational roles
Subject Area – Business/IT Alignment, Global Sourcing, Process Improvement, Operational Excellence, Merger & Acquisition IT Integration, Cost Efficiencies, Customer Service, IT Governance, SOX and S.E.C. Compliance, and Collaborative Computing.
Business Acumen – Strategic Planning, Product Development, Large-Scale Program Management, Budgeting, Project Management, Performance Optimization, C-Level Client Relationship Management and Organizational Effectiveness.
Industry Verticals – High Technology, Software, e-Commerce, Financial Services, Automotive, Retail, Distribution and Manufacturing.
Clients and employers have ranged from a small start ups to Fortune 100 companies. He has had to interface with C-Level executives as well as a “hands on” approach with individual contributors to solve operational issues. A consistent theme has been a need for a significant transformation strategy to be created and then executed upon on. Initiatives have ranged from strategic roadmaps to ensuring projects are business justified and executed in accordance with success criteria.
Representative recent transformation programs include:
- Interim IT Management - As Acting CIO for a large high tech company, reporting directly to CEO, oversaw day to day Operations and Development, as well as deploying the company’s own technology on the global networks. Instituted a strong IT Governance model with all C-level executives involved, which resulted in a reduction of 30% of existing projects and developed business case criteria to be used for all IT investments.
- Rescue Management - Recommended by executive of leading ERP vendor to trouble shoot a troubled implementation at a global clothing manufacturer reporting directly to the President. Developed and executed Triage & Stabilization Plans. Slashed costs by $4M/month, cut 100 consultants within 2 months.
- Business Alignment – For a leading Bay Area CPA firm assessed IT’s alignment with business objectives reporting to Managing Partner. Installed disciplined IT Governance process and “rolled up sleeves” to negotiate terms for a Data Center hosting environment move that was successfully implemented.
A sample list of recent clients includes: Blue Coat, Levi Strauss, Sensiba San Fillippo llc, Mercury Interactive, Agile and Fairmont Hotel and Resort Group.
Past employers:Billpoint (owned by eBay & Wells Fargo), Toysrus.com, Beyond, Franklin Templeton Group, Novell, Lex Service Group Inc.
Education -Dip. MS (Diploma Management Studies) Buckinghamshire University, UK.
Chapter Author on “e-Commerce” in “CIO Perspectives,” published by Kendall-Hunt on ecommerce. Named to Named to CIO Magazine’s “Top 100 CIOs” list. Executive Board Member of SPA (Software Publishers Association) now SIIA. Part-time MBA lecturer on “e-Commerce and Technology Strategy” |