Her demonstrated successes in creating new client relationships as well as cultivating, improving, and expanding relationships with existing clients makes Kim a valuable ambassador for any project, be it on or off-shore. She has won numerous Presidential awards for her abilities related to account management.

Subject Areas–Business Alignment, Global Sourcing, Cloud Strategy and Implementation, Program Office, Process Improvement and elimination, Information Technology and associated M&A activities, IT Governance, ERP and Supply Chain Implementation, Production Control and efficiency, Inventory Optimization

Business Acumen –Develops and maintains C-Level relationships and communications, Account planning and team building for improved performance, sizing of both position and project requirements and then fulfilling with key resources.  Understanding of financials and their impact.

Industry Verticals –Product Development, High Tech, Software Systems

Representative experiences

Vendor Relationships - Led efforts at various service and software providers to bring business units and third party providers into alignment.  This was accomplished using a proven methodology and re-organizing the way in which companies review and agree to Service Level Agreements (SLAs).  These efforts were conducted at the corporate level and resulted in the adoption of a process on how to manage the SLAs, budgets and portfolio of projects.  Many executives were involved in the process to ensure each departments actions supported the company’s strategy.

Customer Relationship Management (CRM) – Worked with client companies to promote and provide a full suite of CRM services.  In some companies the goal was a comprehensive suite of CRM functionality including CRM strategy and systems design.  At other clients provided best in class CRM components and integrated them to achieve the equivalent of a Siebel systems implementation, with integration services and Siebel education services.   

Enterprise Resource Management (ERP) –While promoting consulting services in ERP implementations of Peoplesoft, and SAP, integrated Amdocs products; enterprise application integration with BEA, TIBCO and custom adaptors; business intelligence framework; and application outsourcing,including application management and professional engineering.

Past employers:  Magenic, CIBER, BlueRoads, Infogain, Connaissance Consulting.

Education –